Conditions of Use

Terms and Conditions
The following sets out the Terms in which Egg Decorating Supplies offers you. Before proceeding with your order please read the terms and conditions below.
If you agree to them unconditionally please proceed with placing your order. Once you have placed your order, you have entered into a Legal Binding contract.

These terms may be amended by Egg Decorating Supplies at any time by posting the amended terms on this site. The amended terms shall be effective immediately after they are posted on the site.
These terms were updated 1st December 2014.
If unsure please email any queries to avoid any disappointments and inconvenience to both parties.

Opening/Trading Hours
Contact Egg Decorating Supplies, Monday to Thursday between 9:00am to 4.00pm or Friday 9:00am - 2:00pm AEST, either by email or phone (Full details on our Contact page).
Please Note: We are not open on weekends, Public Holidays or whilst attending craft shows, egging events or monthly meetings. Any emails or orders received during this time, will be answered or processsed on the next business working day.
An answering service is available whilst attending these events. Please make sure you leave your full details including contact number, for a return call.
We will return your call at our earliest convenience.

Prices are subject to change without notice. Any price changes will be amended accordingly.  

Product Availability
Whilst we aim to have all items in stock there will be times when we are waiting on our shipment to arrive. Our web site advises if an item is available to purchase refer to the Status Column for each item.  Items with a Sold Out CAN NOT be placed in the shopping cart. 
Sorry we DO NOT take Backorders or hold stock for buyers. It is simply a matter of first in first serve basis.

Product Description
Products are described as accurately as possible, however we cannot assure that product descriptions or any content within this site are error-free. For more information on an item/product click on the image or name which appears, this will bring up more information on this item only ie: sizes, colours available, status  etc.

Please Note: be aware and check with your Government Authorities before ordering certain products such as eggs, egg kits, paints etc from us. Some countries have stringent Laws on importing these goods. Egg Decorating Supplies will not be held responsible, if Authorities in your country, seize goods ordered by you from us.

 Tax Charges
 All prices include GST (Goods and Services Tax 10%) payable on all orders
Australia. International customers are solely responsible for import duty,
 taxes or other
 charges which may apply within your own country. Please check
 with your customs
agent before ordering. International orders placed using our
 online shopping cart will NOT be charged GST by Egg Decorating Supplies.

 GST is shown seperately on checkout. 

Payment Terms

We have a limit of $10.00 on all purchases prior to P & P costs (Postage & Packaging costs)

All orders are placed online using our secure online payment system. Once an order proceeds through the checkout page details are required for shipping. Payment methods appear at the bottom of the page.
Methods of payment include credit cards (Mastercard or Visa Card), Paypal (Customer MUST have an account to pay by this method) 
AUSTRALIAN CUSTOMERS ONLY Pay by cheque or Direct Deposit orders are to be placed via our online shopping cart and this option selected at the bottom of the payment screen.
If paying by Direct Deposit please use the Order Number as a reference, and email us to avoid delays in processing.  

Once you have placed an order you must make payment within SEVEN days, otherwise your order will be considered cancelled and goods placed back into stock.

We DO NOT accept International Money Orders or Bank Cheques due to the high exchange rate.

Egg Decorating Supplies reserves all rights. All design rights, copyright and other intellectual property rights in our designs and products (which includes images, text and designs of this website), are and will remain the property of Egg Decorating Supplies.

All possible care has been taken in the preparation of this website. However, specification and particulars in relation to the products referred to in this online catalogue are subject to change without prior notice.
Egg Decorating Supplies will not be held liable for any pricing errors or omissions. We reserve the right to refuse any sale or service, remove or edit content at our sole discretion. No credits, refunds or replacements will be given on special orders or pre-orders, and there will be no cancellation of orders submitted to suppliers on behalf of the customer.